Getting Started with Design Based Learning - A Case from the Foundation Phase

In this chapter, a DC from the foundation phase semester Competent Hospitality Professional (CHP) is demonstrated. This semester is centred on creating, testing and measuring Food & Beverage concepts for the hospitality industry, with an emphasis on ensuring these concepts add value to people, the planet and profit. By the end of the semester, students are expected to have mastered the skills necessary to make hospitality concepts future-proof. In the hospitality sector, services are produced and consumed simultaneously, meaning that the quality of service can either elevate or diminish the guest experience and significantly impact the profitability of the business.