Machine Learning in Education: Predicting Student Performance and Guiding Institutional Decisions

Using Machine Learning (ML) in educational management transforms higher education strategy. This study examines students’ views on machine learning (ML) technologies and how they might be used to plan, monitor, and predict student performance. The Faculty of Industrial Engineering and Robotics surveyed 118 third-year undergraduates. It featured closed- and open-ended questions to collect quantitative and qualitative data. Descriptive statistics showed broad patterns, inferential tests (Chi-square, t-test, ANOVA) showed group differences, regression models predicted school outcomes, and exploratory factor analysis (EFA) and clustering found hidden attitudes and student profiles. A multi-method quantitative approach combining descriptive statistics, inferential tests, regression modeling, and exploratory techniques (EFA and clustering) was employed. The findings show that most students realize that ML may help them be more productive, adapt their study pathways, and learn about the future. Concerns remain regarding its accuracy, overreliance, and morality. The findings indicate that ML can both support and challenge educational management, depending on how responsibly it is implemented. Results show that institutions may utilize ML as a strategic tool to boost academic progress and make better judgments, provided they incorporate it responsibly and follow ethical rules and training.