Amna Mushtaq Gill, Maria Shabir
Decentralization is theorized to improve service delivery and democratic accountability, yet evidence from citizen perspectives remains scarce in many developing contexts. This study investigates public perceptions of local government in Pakistan across four dimensions: awareness, service delivery, civic participation, and institutional trust. Drawing on survey data from 180 respondents across multiple districts, the study employs descriptive statistics and reliability analysis (Cronbach's α = 0.916). Findings reveal that while basic awareness of local government existence is moderate (mean = 3.81/5.00), deeper structural and functional knowledge remains limited. Service delivery satisfaction is low, with over 40% dissatisfaction regarding rural roads and development projects. Civic participation is confined to electoral turnout, with minimal engagement in ongoing governance processes. Trust is mixed: citizens acknowledge some responsiveness but widely perceive political interference, weak anti-corruption mechanisms, and non-meritocratic selection. These findings suggest that Pakistan faces not institutional absence, but what we term 'decentralization without transparency' characterized by information asymmetries and procedural illegibility. The study concludes with policy implications for institutional clarity, merit-based recruitment, and citizen feedback mechanisms.