Bridging Perceptions: A Comparative Evaluation of Public Space Design Qualities by Experts and Users

In the context of public space research, numerous studies highlight its vital role in fostering public life and social interaction. With urbanization on the rise and most people living in cities, acknowledging public spaces, and especially public squares, as key components of the urban realm is more important than ever. The success of space is frequently determined by its capacity to meet human needs, a condition that, in turn, is largely contingent upon specific design qualities. Literature identifies key qualities such as inclusiveness, accessibility and connectivity, sociability, vitality, perceptual and esthetic satisfaction, and participatory characteristics. While many studies explore these factors, little attention has been given to whether users and designers assign equal importance to them. This research addresses the question: To what extent do experts’ and users’ perceptions converge regarding the variables that determine the success of public spaces? To explore this, the study applies MICMAC method structural analysis that prioritizes variables based on their interdependence and dependence. The method is used with both design experts and public space users. Findings reveal convergence in perceptions regarding key parameters; specifically, strong convergence is observed in the qualities of participation and vitality, followed by sociability and perceptual and esthetic satisfaction. Moreover, the expert group prioritizes parameters related to sociability, accessibility and connectivity, and inclusiveness, reflecting contemporary design principles aimed at creating equitable, easily accessible, and inclusive spaces. In contrast, the user group focuses more on the experiential and esthetic dimension of space, adding variables related to perceptual and esthetic satisfaction and vitality. The study aims to inform more user-responsive public space design by bridging gaps between expert and user perspectives.