Jiacheng Liu, Ye Yuan, Zhelun Zhu
As corporate sustainability reporting evolves into a pivotal resource for investors, regulators, and stakeholders, the imperative to evaluate and elevate ESG disclosure quality intensifies amid persistent challenges like opacity, inconsistency, and greenwashing. This review synthesizes interdisciplinary insights from accounting, finance, and computational linguistics on artificial intelligence (AI), particularly natural language processing (NLP) and machine learning (ML), as a transformative force in this domain. We delineate ESG disclosure quality across four operational dimensions: readability, comparability, informativeness, and credibility. By integrating cutting-edge methodological innovations (e.g., transformer-based models for semantic analysis), empirical linkages between AI-extracted signals and market/governance outcomes, and normative discussions on AI’s auditing potential, we demonstrate AI’s efficacy in scaling measurement, harmonizing heterogeneous narratives, and prototyping greenwashing detection. Nonetheless, causal evidence linking managerial AI adoption to stakeholder-perceived enhancements remains limited, compounded by biases in multilingual applications and interpretability deficits. We propose a forward-looking agenda, prioritizing cross-lingual benchmarking, curated greenwashing datasets, AI-assurance pilots, and interpretability standards, to harness AI for substantive, equitable improvements in ESG reporting and accountability.