Boosting Sustainable Action: Co-Designing Interactive Visualizations to Bridge Awareness Gaps in Universities

Universities are increasingly positioning sustainability as a core institutional commitment, often publishing annual reports that showcase their contributions to the 17 Sustainable Development Goals (SDGs). Yet these documents frequently go unnoticed by the academic community, limiting their educational impact and their potential to inspire informed, responsible, and sustainable behaviors. To address this gap, this study explores how participatory and technology-enhanced educational approaches can transform sustainability reporting into an accessible, engaging, and pedagogically meaningful learning experience. Engaging 121 university students during a participatory process, we developed an interactive digital system that integrates innovative strategies, including interactive data visualizations, gamification, and a chatbot capable of dialoguing with the university’s sustainability report, to foster environmental awareness and promote sustainable practices. The system aims to empower learners on two intertwined levels: (i) understanding the institution’s sustainability actions and commitments, and (ii) recognizing concrete, everyday opportunities to contribute to environmental wellbeing, thereby counteracting feelings of eco-powerlessness and supporting agency-driven behavioral change. Findings highlight the effectiveness of participatory design in shaping impactful digital tools for sustainability education and demonstrate how interdisciplinary design principles can enhance student engagement with complex environmental issues. The study contributes to ongoing scholarly discourse by proposing six key guidelines (technology, content, data producer, learning strategy, gamification, and data visualization) for designing interactive systems that support education for a more resilient and sustainable future.