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◆ Frontiers in Psychology2025-12-01· Psychology

The impact of workload and emotional demands on turnover intentions: the mediating and moderating effects of job burnout

Wen-Yu Hung, I-Hsiung Chang, Yun‐Lin Hsiao

原始摘要(英文原文)· Original abstract
Introduction: Although workload and emotional demands are recognized as key antecedents of job burnout, research focusing on preschool teachers has rarely compared their relative effects or explored whether burnout may function simultaneously as a mediator and a moderator. Using the Job Demands-Resources (JD-R) and Conservation of Resources (COR) frameworks, this study examines how these job demands influence preschool teachers' turnover intention through job burnout, and whether burnout amplifies these associations. Methods: A two-stage survey was administered to 200 preschool teachers in Taiwan. Measures included workload, emotional demands, job burnout, and turnover intention. Data were analyzed using mediation and moderation analysis. Results: Workload and emotional demands both significantly and positively predicted turnover intention through job burnout. Moreover, job burnout moderated the effect of workload on turnover intention, with the relationship becoming stronger at higher burnout levels. Discussion: These findings underscore the dual role of job burnout and highlight the need for early childhood education administrators to reduce job demands, implement burnout prevention strategies, and stabilize the preschool teaching workforce.
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The impact of workload and emotional demands on turnover intentions: the mediating and moderating effects of job burnout — 科研速览 Science Skim