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2026-08-01· Harm

Routine safety narratives reveal dynamic traces of organisational climate

Michael A. Rosen, Molly Kilcullen, Yuxin Zhu

原始摘要(英文原文)· Original abstract
‘Safety climate’ refers to the shared attitudes about safety within an organisation. While traditionally measured via self-report surveys, it can now be measured by analysing the language in written incident reports. Using large-language model-based machine text analysis, we examined whether text-derived measures predict future safety outcomes in four high-risk industries (i.e., rail, nuclear, mining and aviation) and found that safety climate operates through two distinct pathways. First, stronger safety climate predicts less harm and operational failures, suggesting a preventative effect. Second, a stronger safety climate predicts more formal reporting and documentation, reflecting a culture in which workers feel comfortable raising concerns. To ensure these findings were not analytical artefacts, we tested 810 reasonable variations of each analysis using held-out data for validation. Some findings proved robust across all approaches; others depended on specific methodological decisions. This framework demonstrates how organisations can use large-language model-based text analysis to track safety culture dynamically, while validating these measures against real-world outcomes.
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