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◆ International Journal of Technology2026-07-31· Service (business)

Automated Forensic Diagnostics of Mobile Banking Reliability: A Comparative Study of Engineering Failure Modes in Indonesia and Thailand

Arya A. Manova, Muhardi Saputra, Riska Y. Fa’rifah, Sitthidej Bamrungsap

原始摘要(英文原文)· Original abstract
Mobile banking’s rapid expansion in Southeast Asia has increased user dependency, making service disruptions a critical source of technostress. However, comparative evidence on the modes of engineering failure across different national ecosystems
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