Delia Lister
Although the value of incorporating women’s history into heritage sites is widely acknowledged (e.g., March 2024 Presidential Executive Order 14121 on “Recognizing and Honoring Women’s History”), it remains unclear whether heritage interpreters possess the necessary mindsets, skillsets, or support to meet the needs of 21st-century audiences. Using the four truths developed by the South African Truth and Reconciliation Commission as a framework, this qualitative study examines how professional development can strengthen interpreters’ ability to address the contributions of women in all spheres of influence at heritage sites and contribute to a more balanced historical narrative. The study engaged site staff and subject matter experts in online focus group interviews. Data were analyzed through reflexive thematic analysis. Key recommendations include expanding interpreter mindsets and skillsets to reframe site stories, infusing women’s history into K-16 courses, building reciprocal partnerships, and fostering supportive site leadership. Framing professional development around the four truths may support interpreters in telling powerful site stories that explore multiple perspectives, engage diverse audiences with nuance and complexity, and foster the healing of social wounds.