Vicki J. Magley, Dana Kabat-Farr, Madison Malcore, Benjamin M. Walsh
With meta-analytically derived prevalence rates of 75% of employees, workplace incivility is a widespread workplace stressor. Increasing research over the past 25 years has demonstrated its importance to both employee well-being and organizational effectiveness. This review carefully considers the major theoretical perspectives surrounding workplace incivility, examines its correlates and boundary conditions, and considers the importance of the workplace context to its incidence and intervention. We attend to the growing international literature and provide directions for future research and practical implications.