Sven Eckhardt, Niklas Kühl, Mateusz Dolata, Gerhard Schwabe
Although artificial intelligence (AI) systems are becoming increasingly indispensable, research into how humans rely on these systems ( AI reliance ) is lagging behind. To advance this research, this survey presents a novel, comprehensive sociotechnical perspective on AI reliance, essential to fully understand the phenomenon. To address these challenges, the survey introduces a categorization framework resulting in a morphological box, which guides rigorous AI reliance research. Further, the survey identifies the core influences on AI reliance within the components of a sociotechnical system and discusses current limitations alongside emerging future research avenues to form a research agenda.