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◆ Corporate Communications An International Journal2026-04-09· Heuristic

The APA-lens: a conceptual heuristic for functional integration in European risk and crisis communication

Josef Graf, Claudia Mayr-Veselinovic, Renate Renner

原始摘要(英文原文)· Original abstract
Purpose This conceptual paper introduces the Aware–Prepare–Act (APA) lens as a heuristic for analysing and comparing risk and crisis communication strategies (RCS) in European risk and crisis communication (RCC). It addresses heterogeneity and fragmentation by linking communicative purpose with temporal orientation. Design/methodology/approach The APA lens was developed through an iterative conceptual process combining a systematic scoping review of peer-reviewed RCC literature, analytical synthesis, and interdisciplinary expert consultation. It structures RCS along two dimensions: (1) communicative purpose (Aware, Prepare, Act) and (2) temporal orientation (short-term warning, long-term adaptation, hybrid). The paper positions established RCC models within this framework and demonstrates its comparative use. Findings The APA lens enables systematic classification of heterogeneous RCS by making dominant purposes and time horizons analytically visible. Applied to prominent RCC models, it illustrates how awareness-building, preparedness strengthening, and action-enabling communication are emphasised and combined across short- and long-term horizons, supporting reflection on coherence and potential gaps in strategy portfolios in multilevel European governance settings. Research limitations/implications As a meta-analytical heuristic, its operationalisation and empirical validation are identified as subsequent research steps. Future work can translate the conceptual structure into indicators and evaluation procedures for comparative application across hazards, governance levels, and cultural contexts. Originality/value The paper contributes a transferable heuristic “lens” that integrates communicative purpose and temporal orientation to support comparative RCC analysis, without replacing established behavioural, institutional, or societal RCC theories.
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The APA-lens: a conceptual heuristic for functional integration in European risk and crisis communication — 科研速览 Science Skim