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◆ iScience2025-11-20· Frequentist inference

Writing with AI boosts trust-building efficiency

Zoe Alexandra Purcell, Maurice Jakesch, Mengchen Dong, Anne-Marie Nußberger, Nils Köbis

原始摘要(英文原文)· Original abstract
= 1,637) in which participants engaged in incentivized two-player trust games with communication. Half of the participants could use state-of-the-art predictive text assistance when composing a message to encourage trust; the others wrote unaided. We measured both objective (behavioral) and subjective (stated) trust. Frequentist and Bayesian analyses showed that AI assistance had minimal impact on trust, regardless of disclosure. AI-assisted participants wrote more efficiently, producing equally trust-inducing messages but in less time. This advantage persisted even when AI use was disclosed. Linguistic analyses indicated that AI-assisted messages were slightly less authentic than those written alone but that they exhibited greater warmth, complexity, and clout-features commonly associated with trustworthiness. These findings challenge the view that AI-mediated communication necessarily undermines trust, particularly in one-shot, transactional interactions.
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Writing with AI boosts trust-building efficiency — 科研速览 Science Skim