Deaf, deafblind, and hard of hearing university student experiences with earthquake early warning in the United States: Evaluating language planning and technology access

The growing literature on deaf and hard of hearing (DHH+) populations and disasters demonstrates that emergency communication (including alerts) is not reaching global DHH+ individuals with dangerous impacts for morbidity and mortality. This is the first research study in the U.S. to qualitatively explore the experiences of DHH+ persons with earthquake early warning (EEW) through group-based dialogue sessions. The study investigates eight DHH+ university students’past earthquake experiences, access to EEW alerts, and perceptions of ShakeAlert Ⓡ , an EEW system for detecting earthquakes and alerting residents of California, Oregon, and Washington. Findings highlight key gaps in disaster alert usability within four thematic areas: lack of messaging in participants’ language(s), unclear alert messaging, deficient message delivery mechanisms for deafblind persons, and insufficient access to earthquake information and training that leads to dependence on informal information networks. Weaknesses identified in these four themes reduce DHH+ trust in EEW systems and compromise the capacity of alert recipients to take swift protective action or to mentally prepare before shaking starts. The study also underscores structural factors such as insufficient linguistic representation in disaster language planning and technology design, which ignores the linguistic and sensory access needs of DHH+ individuals. Building on disaster language planning frameworks, we recommend involving DHH+ populations to co-develop EEW alerts. By centering DHH+ perspectives, this research contributes to ongoing efforts to ensure that EEW systems reach everyone. • First study on DHH+ student experiences with earthquake early warning. • Identifies four gaps impacting EEW usability and trust related to message design and delivery. • Finds that technology innovation does not guarantee access, especially for those for whom English is not their primary language • Recommends engaging DHH+ stakeholders in developing/evaluating EEW alerts and user interfaces.