Fostering Industry 5.0: an evidence-based framework to sustainable and human-centered technological transitions

This study aims to identify conditions that promote work sustainability after technological transition processess in an industrial context, and understand the possibilities of operators' involvement in these. Two use-cases in a manufacturing company were part of the study with the project development team, HR, team leaders and the workers who will interact with the new technologies. Following a work activity-oriented approach, the results demonstrated that there is still progress to be made to move towards a human-centered approach (e.g., consideration for workers and their work activity; organizational support to skills development). However, conditions that favor a renewed work activity within the technological transitions aligned with the I5.0 paradigm were also found and taken into account into an evidence-based framework of guidelines for sustainable work conditions. This framework considers an organizational, collective, and individual level of guidelines aimed to support companies’ stakeholders in the design and implementation of human-centered technological transitions. This study contributes to fostering the I5.0 transition, seeking sustainable conditions for workers and their work possibilities. • Workers' perceptions are associated with recognizing technology's importance and their involvement throughout the process. • Lack of worker participation stems from leaders' unwarenessof workers' value and concerns of interference in the process. • Work activity is renewed according to the conditions of involvement of workers and their work in technological transition. • Learning and development of workers within technological transitions occur without formal organizational support. • Evidence-based framework outlining guidelines for sustainable work at organizational, project, collective and individual levels.