Challenges and solutions in implementing sustainable digital public infrastructure

Abstract Digital Public Infrastructure (DPI) is the backbone of India’s digital growth. The DPI makes the lives of the people easy and also made the businesses flourish with advanced monetary transaction methods. Similar to any other big project, the DPI also faces lot of challenges. This paper tries to highlight some of the major challenges faced by the DPI. To identify these challenges, the inputs of 12 experts from various streams were obtained and using the Analytical Hierarchy Process (AHP), the important challenges are prioritized. One the major challenges found is the consumer trust and inclusion of all the sections of the society. Socio-Technical Systems (STS) theory has been deliberated to assess and relate the findings of the analysis, which can be assimilated with societal and environmental factors. The study also provides inputs to make the implementation of DPI environmentally sustainable and aid in achieving the Sustainable Development Goals (SDGs).